FAQ
The Ins And Outs of How We Do Business
POLICIES
Payments Accepted
Payment is expected at the time services are rendered. We accept cash, checks, and credit/debit cards. There is an additional 3% processing fee per credit/debit transaction.
Cancellation Policy
We ask for a minimum 24-hour notice of any schedule changes. Please be courteous and call. Without a 24-hour notice, you will be charged a $30 cancellation fee payable at the next scheduled cleaning. An additional $10 will be charged for cancellations or no-shows happening at your door to cover our travel time.
Satisfaction Guarantee
Our goal is to provide high quality service that makes our clients happy and their lives easier. Your satisfaction is our priority. We do not offer refunds on services that have been rendered. We will, however, return and re-clean for any problems reported within 24 hours of cleaning.